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24Ghantey

Booking a professional, without the guesswork

From search to completed job, in five steps.

  1. 1

    Tell us what you need

    Search for a service and choose your location. Every price you see is the provider’s own — no hidden mark-up.

  2. 2

    Compare providers

    Look through verified professionals with real ratings, completed job counts and clear pricing before you commit.

  3. 3

    Book a time that works

    Pick from the provider’s genuinely available slots. You will get a confirmation as soon as they accept.

  4. 4

    Pay after the job

    Track your technician’s progress and pay in cash on completion, or online once online payment is enabled.

For customers

  1. Search. Tell us the service you need and where you need it.
  2. Compare. Browse verified providers with ratings, completed job counts and clear pricing.
  3. Book. Choose a package, a date and a genuinely available time slot, then add your address and any instructions.
  4. Track. Follow the booking from accepted, to on the way, to arrived, to completed.
  5. Pay and review. Pay in cash on completion, then rate the work. Only completed bookings can be reviewed.

For providers

  1. Register your business and submit your documents.
  2. Get verified by our team — usually within a couple of working days.
  3. List your services with your own prices, durations and service areas.
  4. Set your availability so you only ever receive requests for times you can work.
  5. Accept, complete and get paid. Earnings mature after a short hold, then you can withdraw.

What protects you

The rules we hold ourselves to, on every booking.

Every provider is verified
We check identity and business documents before a provider can take a single booking. Unverified businesses never appear here.
Prices you can see upfront
Fixed, starting-from or inspection-first — the pricing model is stated before you book, and the total is calculated for you.
Reviews from real bookings
Only customers who completed a booking can review it, and each booking can be reviewed once. No bought ratings.
Support when something goes wrong
Raise a dispute from your booking and our team reviews it. Cancellation and refund rules are published, not improvised.

Common questions

Do I need an account to book?

No — you can browse and start a booking as a guest. We only ask for your details when you are ready to confirm, and you can verify with a code instead of creating a password.

How do I know a provider is genuine?

Every provider on 24Ghantey has had their identity and business documents checked by our team. Unverified businesses are never listed, and the verified badge on a profile means exactly that.

When do I pay?

Cash bookings are paid directly to the provider when the job is finished. Online payment will be available once a payment gateway is enabled; the option only appears when you can actually use it.

What if the price changes?

The total is calculated on our servers from the provider’s current price and is shown before you confirm. If anything has changed since you started, you see the new total and can decide then.

Can I cancel a booking?

Yes, from the booking page. Any fee depends on how close to the appointment you cancel and is shown before you confirm. Cancelling a booking a provider has already cancelled costs you nothing.

What if I am not happy with the work?

Raise a dispute from the booking within the review window. Our team looks at the evidence from both sides and can order a full or partial refund.

Which areas do you cover?

We are live across Kathmandu valley, Pokhara, Chitwan, Biratnagar, Butwal, Birgunj, Dharan, Itahari, Janakpur, Hetauda, Nepalgunj, Dhangadhi, Birtamod and Surkhet, and we are expanding.

How are time slots decided?

They are calculated from the provider’s own working hours, their holidays and the jobs they already have. You are only ever shown a time the provider can genuinely attend.

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